Shipping Information

Last updated: 16 September 2026

This page explains how Biotech Peptides UK processes and delivers laboratory-research orders within the United Kingdom and to eligible international destinations.

Order processing

Orders are reviewed for payment authorisation, stock availability, address accuracy and destination eligibility. Processing time can vary during weekends, public holidays, high-volume periods or where an order needs additional checks. Dispatch confirmation is sent when the parcel leaves fulfilment.

UK delivery

Available UK delivery services, charges and estimated timeframes are displayed at checkout. Estimates begin after dispatch and are not guaranteed delivery dates. Remote areas and carrier disruptions may require additional time.

International delivery

International delivery is available only where the destination, carrier and product are eligible. Customers must confirm that purchase and import are permitted in the destination country. Customs authorities may delay, refuse or return a parcel.

Customs, duties and taxes

Unless checkout expressly states otherwise, the recipient is responsible for destination-country import duties, taxes, brokerage charges and compliance requirements. These charges are not controlled by Biotech Peptides UK.

Address accuracy and tracking

Check the delivery name, address, postcode and contact details before submitting an order. Where tracking is available, it will be included in the dispatch message. Contact us promptly if tracking shows an unexpected delay or delivery problem.

Damaged, missing or incorrect orders

Keep the packaging and contact info@biotechspeptides.com promptly with the order number, a description of the problem and clear photographs where relevant. We will investigate with the carrier and explain the available remedy.

Research-only restriction

Products are supplied for lawful laboratory, analytical and in-vitro research only. We may decline or cancel delivery where the destination, order information or intended use creates a legal, safety or carrier-compliance concern.